.chat-launcher{position:fixed;right:24px;bottom:22px;z-index:900;display:grid;place-items:center;width:56px;height:56px;padding:0;border:1px solid #e2d2b6;border-radius:50%;background:#102d40;color:#f7f5ef;box-shadow:0 5px 22px #0002;cursor:pointer}.chat-launcher svg{width:26px;height:26px;fill:none;stroke:currentColor;stroke-width:1.4;stroke-linecap:round;stroke-linejoin:round}.novalez-chat{position:fixed;right:24px;bottom:92px;z-index:950;box-sizing:border-box;display:flex;flex-direction:column;width:390px;max-width:calc(100vw - 24px);height:min(540px,calc(100dvh - 115px));min-height:220px;background:#fcfbf8;color:#102d40;border:1px solid #e6e0d7;border-radius:18px;box-shadow:0 12px 55px #0002;overflow:hidden;font:14px/1.5 Arial,sans-serif}.novalez-chat[hidden],.novalez-chat [hidden]{display:none}.novalez-chat button{font-family:inherit;cursor:pointer}.chat-heading{display:flex;justify-content:space-between;align-items:center;flex-shrink:0;padding:16px 20px;border-bottom:1px solid #eae6de}.chat-heading strong{font-size:17px;font-weight:500;letter-spacing:0}.chat-heading span{display:block;font-size:11px;color:#6c777c;margin-top:1px}.chat-tools{display:flex;align-items:center;gap:7px}.chat-close,.chat-options{display:grid;place-items:center;border:0;background:transparent;color:#65747b;border-radius:50%;width:30px;height:30px;min-width:30px;padding:0;font-size:24px;line-height:1}.chat-options{font-size:22px;letter-spacing:1px}.chat-tools button:hover{background:#f0ede7}.chat-messages{flex:1;min-height:0;overflow:auto;padding:23px 20px;overscroll-behavior:contain}.novalez-chat .chat-message{font:14px/1.6 Arial,sans-serif;letter-spacing:0;margin:0 0 18px;padding:0;white-space:pre-wrap;overflow-wrap:anywhere;background:transparent;border:0;box-shadow:none}.novalez-chat .chat-message.user{margin-left:42px;background:#eee5d7;padding:10px 14px;border-radius:14px 14px 3px 14px}.novalez-chat .chat-message.assistant{margin-right:14px}.novalez-chat .chat-form{all:unset;display:flex;align-items:flex-end;flex-shrink:0;gap:8px;box-sizing:border-box;margin:0 16px;padding:6px 7px 6px 16px;border:1px solid #c9cecb;border-radius:26px;background:#fff;box-shadow:none}.novalez-chat .chat-form textarea{all:unset;display:block;box-sizing:border-box;flex:1;min-width:0;min-height:30px;max-height:90px;padding:6px 0;font:16px/1.35 Arial,sans-serif;color:#102d40;white-space:pre-wrap;overflow:auto;resize:none}.novalez-chat .chat-form textarea::placeholder{color:#8a9294}.novalez-chat .chat-form button{all:unset;display:grid;place-items:center;flex:0 0 34px;width:34px;height:34px;border-radius:50%;background:#e8dfd0;color:#40525b;font:24px/1 Arial,sans-serif;cursor:pointer}.novalez-chat .chat-form button:disabled{opacity:.4;cursor:wait}.novalez-chat .chat-information{flex-shrink:0;text-align:center;font:10px/1.4 Arial,sans-serif;color:#707b80;margin:10px 12px 13px;padding:0}.chat-information a{color:inherit;text-decoration:underline;text-underline-offset:2px}.novalez-chat .chat-status{flex-shrink:0;font:11px/1.4 Arial,sans-serif;color:#5c6c74;margin:7px 20px 0;overflow-wrap:anywhere}.chat-status:empty{display:none}.chat-details{flex-shrink:0;max-height:45%;overflow:auto;padding:12px 20px;background:#f4f1ea;border-bottom:1px solid #e5e0d6}.chat-details p{font:12px/1.5 Arial,sans-serif;margin:0 0 10px;color:#52626a}.chat-details>div{display:flex;flex-wrap:wrap;gap:7px 13px}.chat-details a,.chat-details .chat-reset{font:12px/1.5 Arial,sans-serif;color:#102d40;text-decoration:underline;border:0;background:none;padding:0}.chat-sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}.novalez-chat :focus-visible,.chat-launcher:focus-visible{outline:2px solid #94733c;outline-offset:3px}@media(max-width:480px){.chat-launcher{right:16px;bottom:16px;width:50px;height:50px}.novalez-chat{right:12px;bottom:78px;width:calc(100vw - 24px);height:min(540px,calc(100dvh - 100px));border-radius:16px}.chat-heading{padding:14px 18px}.chat-messages{padding:20px 18px}}body:has(.audience-choice:not([hidden])) .chat-launcher,body:has(.audience-choice:not([hidden])) .novalez-chat{visibility:hidden}

/* A brief invitation every 30 seconds, only while the chat is closed. */
.chat-launcher .chat-monogram{width:38px;height:38px;fill:#b89b6c;stroke:none}.chat-launcher[aria-expanded="false"]{animation:novalez-chat-bounce 30s ease-in-out infinite}.chat-launcher:hover,.chat-launcher:focus-visible{animation:none}@keyframes novalez-chat-bounce{0%,96%,100%{transform:translateY(0)}97.2%{transform:translateY(-5px)}98.2%{transform:translateY(0)}99%{transform:translateY(-2px)}}@media(prefers-reduced-motion:reduce){.chat-launcher[aria-expanded="false"]{animation:none}}

/* Authentic brand artwork inside a conversation bubble. */
.chat-launcher{border-radius:19px 19px 19px 5px;isolation:isolate}.chat-launcher::after{content:"";position:absolute;left:5px;bottom:-6px;width:12px;height:14px;background:#102d40;border-left:1px solid #e2d2b6;border-bottom:1px solid #e2d2b6;transform:skewY(-35deg);z-index:-1}.chat-launcher .chat-monogram{width:36px;height:37px;overflow:hidden}